All systems operational
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Global Services Operational
Login Page Operational
90 days ago % Uptime Today
Cloud REST API Operational
90 days ago % Uptime Today
Quarantine Reports Operational
90 days ago % Uptime Today
2FA SMS Service Provider Operational
Service Provider to send two-factor authentication via SMS
90 days ago % Uptime Today
Swisssign Certificate Authority Operational
90 days ago % Uptime Today
CH Instance Operational
Mailflow CH Instance Operational
90 days ago % Uptime Today
GINA Interface Operational
90 days ago % Uptime Today
EU Instance Operational
Mailflow EU Instance Operational
90 days ago % Uptime Today
External Services Operational
Services external to seppmail.cloud for which SEPPmail is not directly responsible. This section is used to notify about incidents involving third-party services which may impact our partners and customers.
M365 Mailhosting Operational
Mailflow to or from Microsoft365
90 days ago % Uptime Today
DNS-Providers Operational
DNS-related providers (registrars, hosting of authoritative zones, ISP or independent resolver services)
90 days ago % Uptime Today
Non-SEPPmail-related incidents Operational
We list incidents which are not directly related to SEPPmail, but which may have an impact on customers under this service. Examples include, but are not limited to: new botnets or spam waves, major security threats involving e-mail services, outages of globally or locally relevant major services.
SEPPmail Appliances Operational
Licence and Update Services Operational
Appliance Release Info Operational

Scheduled maintenances

Scheduled maintenance Update of encyrption ruleset in EU instance from 2025-11-05 10:00 CET to 2025-11-05 11:00 CET
[Scheduled]

We will update the encryption ruleset for seppmail.cloud with bug fixes and improvements.

We do not expect an impact on the mailflow. During the activation of the ruleset, some messages may incur a delay of one or two minutes.

Mailflow EU Instance EU Instance
Posted at October 28, 2025 · 11:08 CET
Scheduled maintenance Update of encyrption ruleset in CH instance from 2025-11-05 14:00 CET to 2025-11-05 15:00 CET
[Scheduled]

We will update the encryption ruleset for seppmail.cloud with bug fixes and improvements.

We do not expect an impact on the mailflow. During the activation of the ruleset, some messages may incur a delay of one or two minutes.

Mailflow CH Instance CH Instance
Posted at October 28, 2025 · 11:09 CET
Scheduled maintenance Increase resources on EU mailflow infrastructure from 2025-11-06 10:00 CET to 2025-11-06 14:00 CET
[Scheduled]

In line with the increasing customer base, we are adding resources to the EU mailflow infrastructure. This should improve performance of mail processing.

No outage is expected, but some delay in sending and receiving e-mails may be possible.

Mailflow EU Instance EU Instance
Posted at October 30, 2025 · 11:04 CET
Scheduled maintenance Maintenance of CRM system from 2025-11-20 19:00 CET to 2025-11-20 21:00 CET
[Scheduled]

Maintenance of our CRM system which is used by https://login.seppmail.cloud/ for permission management. Partner/Domain administrators may not have full permissions to see customer data other than their own mailbox during CRM downtime. Please try again after maintenance period.
This maintenance has no influence on mail flow or any settings related to mail handling.

Cloud REST API Login Page Global Services
Posted at October 24, 2025 · 07:42 CEST

Past Incidents

Minor incident SEPPmail Cloud problems with login
[Resolved]

we found the root cause for the issue and our development fixed it. It looks that only SEPPmail users were affected. The issue has not affected customer oder customer admin users. Their logins always worked

Login Page Global Services
Posted at October 31, 2025 · 09:04 CET
Incident & maintenance history
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