Network hickups at DE cloud hosting provider

Minor incident Login Page Cloud REST API Mailflow EU Instance Global Services EU Instance
2024-11-13 15:03 CET · 53 minutes

Updates

Resolved

The issue resolved itself within a few minutes. All our systems have recovered.

November 13, 2024 · 15:54 CET
Issue

We are encountering some internal and external connectivity issues in the German cloud instance and our backend systems. The reason is a technical issue of our hosting provider.
Effects on mail routing in CH cloud: none
Effects on mail routing in DE cloud: message delays. We do not expect any loss of mail.
Effects on cloud frontend: slow reaction, random errors, missing permissions. Please try again later.
We are monitoring the situation and will escalate to the hosting provider if issue persists.

November 13, 2024 · 15:03 CET

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