DE cloud: delays due to outage at hosting provider
Minor incident
Mailflow EU Instance
EU Instance
2025-11-07 10:02 CET
· 3 hours, 56 minutes
Updates
Monitoring
November 7, 2025 · 11:00 CET
Our bypass is working and all messages queued on our systems could be delivered. However, the network at the hosting provider is still unstable, thus we keep observing the system and will act if necessary.
Issue
November 7, 2025 · 10:02 CET
Our hosting provider reports loadbalancer/network issues. As a consequence some internal communication of our cluster is interrupted. We are working on a bypass to re-enable full mail processing. Some mail is being queued and will be delivered with delay. No loss of mail or rejected is expected.
Upstream information: https://status.hetzner.com/incident/540aa100-e2c4-44bd-bb76-031366b3d320
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