Observing database inconsistency
Minor incident
Mailflow CH Instance
Login Page
GINA Interface
Global Services
CH Instance
2026-02-17 11:00 CET
· 6 hours, 6 minutes
Updates
Resolved
February 17, 2026 · 17:06 CET
After an extensive monitoring period, we confirm that the incident has been successfully resolved.
Monitoring
February 17, 2026 · 11:52 CET
As per our regular procedure, the faulty database was taken offline and could be properly rebuilt. The system is working again with full redundancy, however we continue to closely monitor the situation.
Deployment of services and related operations in the seppmail.cloud portal is not affected any more.
Issue
February 17, 2026 · 11:00 CET
We are observing a database inconsistency in the CH instance of seppmail.cloud. Currently, mailflow does not seem to be affected, and we are working on stabilising the situation.
Partners deploying new customers or domains may experience unexpected behaviour.
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