All systems operational
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Global Services Operational
Login Page Operational
90 days ago % Uptime Today
Cloud REST API Operational
90 days ago % Uptime Today
Quarantine Reports Operational
90 days ago % Uptime Today
2FA SMS Service Provider Operational
Service Provider to send two-factor authentication via SMS
90 days ago % Uptime Today
Swisssign Certificate Authority Operational
90 days ago % Uptime Today
CH Instance Operational
Mailflow CH Instance Operational
90 days ago % Uptime Today
GINA Interface Operational
90 days ago % Uptime Today
EU Instance Operational
Mailflow EU Instance Operational
90 days ago % Uptime Today
External Services Operational
Services external to seppmail.cloud for which SEPPmail is not directly responsible. This section is used to notify about incidents involving third-party services which may impact our partners and customers.
M365 Mailhosting Operational
Mailflow to or from Microsoft365
90 days ago % Uptime Today
DNS-Providers Operational
DNS-related providers (registrars, hosting of authoritative zones, ISP or independent resolver services)
90 days ago % Uptime Today

Scheduled maintenances

Scheduled maintenance Rollout of improved mail handling in CH instance from 2024-05-07 10:00 CEST to 2024-05-07 13:00 CEST
[Scheduled]

We are deploying an updated version of our spam filter, routing, and logging engine. This update will bring a few new features and bugfixes, e.g. more log data for better spam tracking, improved QR code extraction, and updates to third party parallel integrations.

As we update one machine after the other, this change should have minimal impact. We do expect delays of a small number of messages.

Mailflow CH Instance CH Instance
Posted at May 2, 2024 · 13:36 CEST
Scheduled maintenance Rollout of improved mail handling in DE instance from 2024-05-07 13:00 CEST to 2024-05-07 16:00 CEST
[Scheduled]

We are deploying an updated version of our spam filter, routing, and logging engine. This update will bring a few new features and bugfixes, e.g. more log data for better spam tracking, improved QR code extraction, and updates to third party parallel integrations.

As we update one machine after the other, this change should have minimal impact. We do expect delays of a small number of messages.

Mailflow EU Instance EU Instance
Posted at May 2, 2024 · 13:42 CEST

Past Incidents

Minor incident Performance degradation in Cloud Portal
[Retroactive]

The functions of the seppmail.cloud portal (login and some functions for users already logged in) were only partially available or suffered from poor performance due to a database failure.

Mailflow was not affected by this incident.

The situation has been fixed and the portal is fully available again. We continue to closely monitor the health of the database and will start the investigation into the root cause.

Cloud REST API Login Page Global Services
Posted at May 3, 2024 · 17:00 CEST
Incident & maintenance history
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