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Information notices


Information notice Warning: Inbound/Outbound Mail Routing Issue (PowerShell Cloud Module v2.5.0)
[Information] Summary

We have identified an issue in the recently released PowerShell Cloud Module version 2.5.0. A regular expression (regex) failure in this version causes outbound emails to bypass the designated outbound connector, delivering them directly through Exchange Online (EXO) instead.

Impact

If you have deployed or updated transport rules using version 2.5.0, your outbound mail routing may not be processing as intended and will bypass the seppmail.cloud secure gateway.

Immediate Mitigation...
Information notice Reminder for SEPPmail Appliance Updates
[Information]

As we communicated to the partners in newsletters, webinars and release notes since the beginning of 2026, the SEPPmail Appliance versions released since then contain a number of fixes for security findings in OpenSSL and SEPPmail code.

The most recent patch release 15.0.4 is available since April 26 2026, with the most recent hotfix release 15.0.4.3 available since this week, May 11 2026.

We would like to remind our partners that they should update their SEPPmail Appliances as soon as...

Information notice New Hotfix Appliance Release 15.0.4.3
[Information]

A new SEPPmail Appliance hotfix release has been published.

Unfortunately, we had to release another hotfix release due to PGP encryption and decryption issues.
The main problem was that many PGP keys are still in use that rely on obsolete algorithms marked as insecure, such as ElGamal or DSS.
The newly included Sequoia GPG rejects these algorithms by default, which caused encryption and decryption problems.
For now, we will allow Sequoia to use all algorithms that are supported by the...

Information notice New Hotfix Appliance Release 15.0.4.2
[Information]

A new SEPPmail Appliance hotfix release has been published.

The primary fix in this release prevents system freezes. In addition, we added static subject settings for the SCEP MPKI connector and fixed a bug in the interim certificate generation logic.

Security

The following CVEs cover the Infoguard findings resolved in version 15.0.4:

  • Exposure of Sensitive Information to an Unauthorized Actor (CVE-2026-7864)
  • Local File Inclusion (LFI) and Arbitrary File Deletion (CVE-2026-44127)
  • ...
Information notice UPDATE: SwissSign - renewal of S/MIME Silver certificates (On Prem)
[Information]

In order to ensure that the automatic renewal of the SwissSign Silver Certificate revocation goes smoothly for the SEPPmail Appliances, we recommend the following setting changes to be in effect as soon as possible (and not later than 22.04.2026 at 15:00 GMT+2):
Under MPKI Settings, enable the following:

  • “Automatically renew expiring certificates if validity days left less than”
  • “Automatically create certificates for active users without certificates” : This will ensure that the...
Global Services Operational
Login Page Operational
90 days ago % Uptime Today
Cloud REST API Operational
90 days ago % Uptime Today
Quarantine Reports Operational
90 days ago % Uptime Today
2FA SMS Service Provider Operational
Service Provider to send two-factor authentication via SMS
90 days ago % Uptime Today
Swisssign Certificate Authority Operational
90 days ago % Uptime Today
CH Instance Operational
Mailflow CH Instance Operational
90 days ago % Uptime Today
GINA Interface Operational
90 days ago % Uptime Today
EU Instance Operational
Mailflow EU Instance Operational
90 days ago % Uptime Today
External Services Operational
Services external to seppmail.cloud for which SEPPmail is not directly responsible. This section is used to notify about incidents involving third-party services which may impact our partners and customers.
M365 Mailhosting Operational
Mailflow to or from Microsoft365
90 days ago % Uptime Today
DNS-Providers Operational
DNS-related providers (registrars, hosting of authoritative zones, ISP or independent resolver services)
90 days ago % Uptime Today
Non-SEPPmail-related incidents Operational
We list incidents which are not directly related to SEPPmail, but which may have an impact on customers under this service. Examples include, but are not limited to: new botnets or spam waves, major security threats involving e-mail services, outages of globally or locally relevant major services.
SEPPmail Appliances Operational
Licence and Update Services Operational
Appliance Release Info Operational
Website Operational

Scheduled maintenances


Scheduled maintenance Planned maintenance of seppmail.cloud: Updates DE Cloud from 2026-05-27 10:00 CEST to 2026-05-27 15:00 CEST
[Scheduled]

Rescheduled again by one day due to appointment conflicts. Apologies for the many alerts.

Update of all appliance systems in DE instance.

No outage is expected, but some delay in sending and receiving e-mails may be possible. Short disruption of our cloud portal may also happen, please try again a couple of minutes later in that case.

Scheduled maintenance Planned maintenance of seppmail.cloud: Updates CH Cloud from 2026-05-28 10:00 CEST to 2026-05-28 16:00 CEST
[Scheduled]

Update of all appliance systems in CH instance.

No outage is expected, but some delay in sending and receiving e-mails may be possible. Short disruption of our cloud portal may also happen, please try again a couple of minutes later in that case.

Scheduled maintenance Planned maintenance of seppmail.cloud: System updates for security and stability from 2026-06-03 06:00 CEST to 2026-06-03 12:00 CEST
[Scheduled]

We are performing a series of system updates for security and stability reasons. The updates have undergone testing on development and preview systems, and are gradually performed on all systems in scope. All systems in scope are in cluster / high-availability configuration.

During the upgrade, machines are taken out of the regular mailflow, and are re-integrated into the mailflow after the upgrades are done and functionality has been tested.

We do not expect any impact on overall system...

Scheduled maintenance Maintenance of CRM system from 2026-06-18 19:00 CEST to 2026-06-18 21:00 CEST
[Scheduled]

Maintenance of our CRM system which is used by https://login.seppmail.cloud/ for permission management. Partner/Domain administrators may not have full permissions to see customer data other than their own mailbox during CRM downtime. Please try again after maintenance period.
This maintenance has no influence on mail flow or any settings related to mail handling.

Incident & maintenance history
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