Information notices
The extension setup of SEPPmail Cloud CH instance is about to go live. With new high performance servers we are ready for future growth. In mid September traffic will start with a few selected NFR partner domains, before gradually going into production with all customers once the new IP addresses have warmed up sufficiently.
The oncoming changes should have no influence on customer experience. However, we advise to perform a few checks to ensure mail flow is not affected by configurations...
A new SEPPmail Appliance release has been published. Please see the revision history and the extended release notes for further details.
One important point worth mentioning is that Microsoft has switched to the new DigiCert Global Root G2 Certificate Authority. It is therefore highly recommended that you import this certificate into SEPPmail and mark it as trusted to avoid communication issues with Exchange Online.
More information can be found here.
Admin
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64063 - Error while...
A new SEPPmail Appliance hotfix release has been published.
RuleEngine:
- fixed an issue where an undefined value prevented the message object from writing log entries to the mail log
- added direction detection for archived emails to ensure correct delivery handling
Please see the revision history and the extended release notes for further details.
A new SEPPmail Appliance release has been published. Please see the revision history and the extended release notes for further details.
A new SEPPmail Appliance release has been published.
Admin:
- Fixed an issue where a CSR could not be displayed in the detail view
- Enforce new admin password after initial login
- Check that the private key and the certificate match when importing an SSL certificate that was issued on the basis of a generated CSR
- Disable all DNS local zone input fields if “Use DHCP settings” is selected
System Services:
- Fixed an issue in the auto revocation process
- Fixed failing ruleset...
We have identified an issue in the recently released PowerShell Cloud Module version 2.5.0. A regular expression (regex) failure in this version causes outbound emails to bypass the designated outbound connector, delivering them directly through Exchange Online (EXO) instead.
ImpactIf you have deployed or updated transport rules using version 2.5.0, your outbound mail routing may not be processing as intended and will bypass the seppmail.cloud secure gateway.
Immediate Mitigation...A new SEPPmail Appliance hotfix release has been published.
Unfortunately, we had to release another hotfix release due to PGP encryption and decryption issues.
The main problem was that many PGP keys are still in use that rely on obsolete algorithms marked as insecure, such as ElGamal or DSS.
The newly included Sequoia GPG rejects these algorithms by default, which caused encryption and decryption problems.
For now, we will allow Sequoia to use all algorithms that are supported by the...
In order to ensure that the automatic renewal of the SwissSign Silver Certificate revocation goes smoothly for the SEPPmail Appliances, we recommend the following setting changes to be in effect as soon as possible (and not later than 22.04.2026 at 15:00 GMT+2):
Under MPKI Settings, enable the following:
- “Automatically renew expiring certificates if validity days left less than”
- “Automatically create certificates for active users without certificates” : This will ensure that the...
Scheduled maintenances
Maintenance of our CRM system which is used by https://login.seppmail.cloud/ for permission management. Partner/Domain administrators may not have full permissions to see customer data other than their own mailbox during CRM downtime. Please try again after maintenance period.
This maintenance has no influence on mail flow or any settings related to mail handling.
Update of all appliance systems in DE instance.
No outage is expected, but some delay in sending and receiving e-mails may be possible. Short disruption of our cloud portal may also happen, please try again a couple of minutes later in that case.
Update of all appliance systems in CH instance.
No outage is expected, but some delay in sending and receiving e-mails may be possible. Short disruption of our cloud portal may also happen, please try again a couple of minutes later in that case.
Past Incidents
In line with the increasing customer base, we are adding resources to the CH mailflow infrastructure. This should improve performance of mail processing.
No outage is expected, but some delay in sending and receiving e-mails may be possible.
Due to maintenance work of our hosting provider our mailbox server will briefly be unavailable in the early morning hours. This means we are not reachable by mail for support or other inquires. Messages sent during this time will be kept in our fallback queue and delivered/processed once our server is back online.
In urgent cases you could try reaching us by phone or if you have access to seppmine tickets can be created directly.
Customer mail flow will not be affected by this maintenance....